Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

Which application could a nurse use to order a consultation?

1. Electronic Health Record system

2. Computerized Physician Order Entry

3. Bed Management System

4. Patient Portal

The correct answer is: Computerized Physician Order Entry

The Computerized Physician Order Entry (CPOE) system is specifically designed to allow healthcare providers, including nurses, to enter medical orders directly into a computer system. This streamlines the order process for tests, medications, and consultations, reduces the risk of errors associated with handwritten orders, and improves efficiency in the clinical workflow. In this context, when a nurse needs to order a consultation, the CPOE system is ideal as it is directly linked with other systems that track the orders and allow for real-time updates and communication among various departments. It helps ensure that the order is processed quickly and accurately, leading to better patient outcomes. While the Electronic Health Record system, Bed Management System, and Patient Portal have important functions, they do not serve the same direct purpose for placing consultation orders as the CPOE does. The EHR is primarily used for documentation and accessing patient records, the Bed Management System is focused on bed availability and patient placement, and the Patient Portal offers patients a way to interact with their healthcare information but does not usually facilitate direct ordering by healthcare providers.