Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

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Prepare for the Certified Healthcare Technology Specialist Exam. Use our practice quizzes featuring multiple-choice questions and detailed explanations. Master the content and enhance your skills for a successful exam!

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Practice this question and more.

Which of the following factors has been shown to adversely affect performance?

Declining morale
Increased workload
Lack of communication
Reduced staffing levels

The correct answer is: Increased workload

Increased workload can adversely affect performance due to several reasons. When employees are faced with a heavier workload, it can lead to stress, burnout, and decreased job satisfaction. Individuals might struggle to manage their time effectively when demands exceed their capacity, leading to lower efficiency, increased errors, and a decline in the quality of work produced. Prolonged periods of heightened workload can also negatively impact mental and physical health, further diminishing performance levels. Organizations should strive to balance workload effectively, as maintaining a manageable workload is essential for sustaining high performance and employee well-being.